Check Warranty Status

Tranya provides 1 year warranty against defects for all of Tranya earbuds and 30-day Money-back guarantee from the original date of purchase. If you are not clear about warranty status of Tranya items bought from Tranya website or Amazon, please email service@tranya.com with your name and order number. (Before you email to Tranya, please read Warranty Policy carefully)


Bought it from our Amazon store and happy with the purchase?
Share your story and help others choose the best product before they buy. They will be thankful. And meanwhile, you get the chance to extend your warranty for an extra 3 months. You can do this by:
1. Join our official Facebook group and share your story with our product.
2. Share your story with our products on your social media network, your blog, Amazon(Welcome), or your YouTube channel.



Email us at service@tranya.com with your order number and the links to the posts of the story. And we'll get back to you if you're qualified.